If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange.  Refunds for items returned within 14 days of the received date will be credited in the same form as the original payment type. Refunds for items over 14 days will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable.  The customer is responsible for the shipping fee of any exchanged items.  If we send the wrong item, Kinugawa turbo will send replace part asap once we get your information and pictures. The returned package must be under brand new condition. Restocking fee up to 50% may be applied for items returned as we most likely would need to do repackaging and cleaning before we can restock it.  Shipping & Handling fees are not refundable.